Risk Management for MSPs
Eight core capabilities. One platform. Complete visibility across every client. Fig gives managed service providers a single, multi-tenant platform for risk, compliance, and security operations.
What Does Comprehensive MSP Risk Management Mean?
Managing risk across dozens or hundreds of client environments requires more than a spreadsheet and good intentions
01 · The scope
Risk management is not one job
For an MSP, risk management is a collection of interconnected disciplines - threats, controls, vulnerabilities, incidents, policies, training, vendor assurance, and continuous reporting to clients and auditors. All of it has to connect.
02 · The patchwork
15 to 40 separate tools
Most MSPs cover these responsibilities with a patchwork of point tools - each handling one narrow function, none talking to each other well. Data sits in silos. Reporting is manual. Admin overhead from juggling subscriptions, logins, and integrations eats into margin.
03 · The integrated view
One platform, one operating model
Comprehensive risk management brings every discipline under one roof - risk registers, compliance evidence, vulnerability data, incident logs, policies, training, and vendor assessments in a single view your team and your clients both work from.
Eight Capabilities, One Platform
Every function an MSP needs for risk management, built into Fig
Risk Register
Centralised risk identification, scoring, and tracking across every client environment. Assign ownership, set review cycles, and maintain a living record of organisational risk.
Compliance Automation
Map controls to 65+ frameworks including Cyber Essentials, ISO 27001, NIS2, SOC 2, and GDPR. Evidence is collected automatically and kept audit-ready at all times.
Vulnerability Management
Continuous scanning and prioritised remediation workflows. Identify weaknesses before attackers do, and track patch status across your entire client base.
Incident Response
Pre-built playbooks, automated escalation, and full audit trails. Respond to incidents consistently and demonstrate due diligence to regulators and insurers.
Policy Management
Template library with version control, digital acknowledgement tracking, and automated review reminders. Policies stay current and enforceable.
Security Awareness Training
Role-based training modules with completion tracking and phishing simulations. Build a security-conscious culture across every client organisation.
Reporting and Analytics
Executive dashboards, compliance scorecards, and trend analysis. Give clients clear visibility into their risk posture and demonstrate measurable improvement.
Third-Party Risk Management
Assess and monitor vendor risk across your supply chain. Automated questionnaires, continuous monitoring, and risk scoring for every third-party relationship.
Fragmented point solutions vs. a consolidated platform
The true cost of tool sprawl goes far beyond subscription fees
Without Fig
The fragmented approach
- 15-40 separate tools with separate logins
- Manual data aggregation for client reports
- No cross-tool correlation of risk data
- Hours spent reconciling duplicate information
- Integration maintenance and API breakages
- Higher combined subscription costs
- Onboarding new staff takes weeks
With Fig
The consolidated approach
- One platform, one login, one source of truth
- Automated reporting across all capabilities
- Built-in correlation between risk, compliance, and vulnerabilities
- Evidence collected once, mapped to multiple frameworks
- Native integrations with RMM, PSA, and identity tools
- Lower total cost of ownership
- New team members productive within hours
Frequently Asked Questions
Common questions about risk management for managed service providers
What makes Fig different from other MSP risk management platforms?
Fig combines eight core risk management capabilities into a single platform built specifically for managed service providers. Instead of stitching together separate tools for compliance, vulnerability scanning, incident response, and policy management, Fig delivers all of these functions in one unified interface. This reduces complexity, eliminates data silos, and gives you a single source of truth for every client.
How does Fig handle multi-tenant risk management for MSPs?
Fig is designed from the ground up for multi-tenancy. Each client environment is logically separated with its own risk register, compliance mappings, policies, and reporting. MSP administrators get a centralised dashboard showing risk posture across all clients, while individual client views remain isolated and secure.
Can Fig replace our existing vulnerability scanner and compliance tools?
In most cases, yes. Fig includes built-in vulnerability scanning, compliance automation across 65+ frameworks, policy management, incident response workflows, and security awareness training. Many MSPs consolidate between 5 and 15 separate tools when they move to Fig, significantly reducing their monthly tooling costs.
How long does it take to deploy Fig across an MSP practice?
Most MSPs are fully operational within 48 hours. Fig connects to your existing infrastructure through native integrations with major RMM, PSA, and identity platforms. Client onboarding is templated, so adding new clients after initial setup takes minutes rather than days.
Does Fig support Cyber Essentials, ISO 27001, and NIS2 compliance?
Yes. Fig supports over 65 compliance frameworks including Cyber Essentials, Cyber Essentials Plus, ISO 27001, NIS2, DORA, SOC 2, GDPR, CMMC, and many more. Controls are mapped across frameworks, so evidence collected for one certification can be reused for others, reducing duplication of effort.
What reporting does Fig provide for MSP clients?
Fig generates executive-level risk reports, compliance scorecards, vulnerability summaries, incident timelines, and trend analysis. Reports are white-labelled and can be scheduled for automatic delivery. MSPs use these reports in quarterly business reviews to demonstrate value and justify ongoing investment in security.
How does Fig pricing work for MSPs?
Fig offers MSP-specific pricing models designed to scale with your practice. Contact our team for a tailored quote based on your client count and required capabilities. Most MSPs find that Fig costs less than the combined subscription fees of the individual tools it replaces.
Ready to bring your risk management together?
See how Fig replaces fragmented tools with a single platform built for MSPs. Book a demo and we will walk you through the eight capabilities in action.