Terms and conditions.
The central index for Fig Group terms and conditions. Individual service terms are listed below; additional legal documents will be added over time.
Service-specific terms
Choose the service you need terms for
Choose the documents identified in your Order Form or signed contract. Direct customer and MSP subscriptions have separate agreements. Legacy master agreements and supporting policies apply only where incorporated; this library does not replace existing signed terms. Contact legal@figgroup.co.uk to confirm the applicable version.
Available
Fig Platform Customer Subscription Agreement
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Platform MSP Subscription Agreement
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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US Country Addendum
US Country Addendum to the Fig Platform Customer Subscription Agreement.
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Fig Platform Terms of Use
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Product-Specific Terms
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig MSP Partner Agreement
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Data Processing Agreement
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Service Level Agreement
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Support Policy
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Master Services Agreement - FAQ
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Fig Master Services Agreement
Subscription terms for Fig Group platform services provided by Fig Technology Limited.
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Cyber Essentials terms and conditions
Terms covering Cyber Essentials and Cyber Essentials Plus audit and certification services provided by Fig Compliance Ltd, part of Fig Group.
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Defence Cyber Certification terms and conditions
Terms covering Defence Cyber Certification Level 0 assessment and certification services provided by Fig Compliance Ltd under the IASME-managed DCC scheme.
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Fig Group returns policy (IASME products)
Returns and refund policy for IASME products purchased via the Fig Group website, including non-refundable fee treatment once IASME credential setup begins.