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Fig platform · prove

Quality ManagementConnected to the bigger picture.

ISO 9001 QMS with CAPA, process mapping, internal audits, and management review.

Professional reviewing business documents
What this means for your team
  • QMS Framework
  • CAPA Management
  • Internal Audit Programme
The practical difference

Quality Management, with ownership and evidence.

Quality management lives in a separate system from information security. ISO 9001 and ISO 27001 audits run independently with duplicated evidence collection. CAPA processes are manual and findings go untracked.

01

QMS Framework

ISO 9001:2015 clause applicability mapping with scope definition, interested parties register, and process documentation. Quality objectives tracked alongside security controls.

02

CAPA Management

Corrective and Preventive Actions with root cause analysis, corrective action tracking, effectiveness review, and closure verification. Linked to audit findings and incident outcomes.

03

Internal Audit Programme

QMS audit scheduling, execution, and findings management using the same audit infrastructure as ISO 27001 assessments. One audit engine for both quality and security.

04

Management Review

Structured management review with inputs from audits, CAPA, customer feedback, process metrics, and KPIs. Output actions tracked through to completion with board-ready reporting.

Inside Fig

See the work.
Keep the evidence.

This compliance controls view shows the wider Fig environment. Ask us to demonstrate quality management against your own requirements.

A tailored walkthrough lets you review the relevant workflows, supported connections and reporting before deciding whether Fig is right for your team.

See it in a demo
Fig Cyber Essentials control table showing declared, enforced and evidenced control strength
Fig mobile app Home screen showing framework compliance, monitoring coverage and device posture
Fig platform · Compliance controls
Built around your role

One platform. Different responsibilities.

Bring delivery, oversight and assurance together without losing sight of who owns the next action.

Colleagues working together with laptops in an office

MSPs & MSSPs

Deliver ISO 9001 and ISO 27001 certification support as a combined service. Shared audit infrastructure reduces delivery cost per client.

Explore Fig for MSPs
Business team discussing shared priorities

In-house teams

Organisations pursuing dual certification (ISO 9001 + ISO 27001) no longer need two separate platforms. One system, one audit engine, one evidence library.

Explore Fig for organisations
Reviewing business records and supporting documentation

Compliance & audit teams

Shared evidence management across quality and security audits. CAPA tracking, management review records, and process metrics all available in one audit-ready system.

Discuss your requirements
A considered start

Evaluate the fit. Then agree the rollout.

Start with the outcomes you need. We will discuss scope, delivery and commercial terms with you before you commit.

  1. 1

    Tell us what matters

    Discuss your current approach to quality management, the teams involved and the requirements you need to meet.

  2. 2

    Review the workflows

    See the relevant features in a tailored demonstration. Confirm integration coverage, responsibilities and any configuration needed.

  3. 3

    Agree your next step

    Review the proposed scope and pricing. Set implementation priorities, ownership and review points around your organisation or client portfolio.

Platform functionality and automation depend on the agreed scope, configuration and connected systems. Software supports your compliance programme; it does not replace an independent assessment or guarantee certification.

Before you decide

Your questions, answered.

Need to discuss a specific requirement or client scenario?

Speak to Fig
Can we run ISO 9001 and ISO 27001 from the same platform?

Yes. Fig Group provides both QMS and ISMS capabilities with shared audit infrastructure, shared evidence management, and a single Control Evaluation Engine assessing both quality and security controls. This eliminates duplicate effort for dual-certification organisations.

How does CAPA management work?

CAPAs are raised from audit findings, incidents, or manual entry. Each CAPA follows a structured workflow: root cause analysis, corrective action definition, implementation tracking, effectiveness review, and closure verification. All linked to the originating finding.

Does this cover the full ISO 9001 clause structure?

Yes. Fig Group maps to all ISO 9001:2015 clauses including context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Clause applicability is configurable per organisation.

Can we track quality metrics and KPIs?

Yes. QMS metrics and KPI tracking is built in, feeding into management review inputs. Process performance, customer satisfaction indicators, and quality objectives are all tracked with trend analysis.

Is the audit programme shared between QMS and ISMS?

Yes. The same audit infrastructure handles both quality and security audits. Audit planning, evidence curation, finding management, and remediation tracking work identically across both management systems.

Take the next step

See how quality management could work for you.

Tell us what you would like to achieve. We will arrange a relevant conversation about the platform, your requirements and the right next step.

  • A walkthrough focused on your priorities
  • Clarity on scope, connections and delivery
  • A discussion of pricing for your requirements

Speak to Fig

Tell us what you need. We’ll help you take the next step.

A brief message is all we need to get started.